International Business Manager

Job Descriptions

• Part 1: Legal & Strategic Framework

• Oversee and confirm trademark registration status in each operating country.

• Part 2: Sales, Brand, and Retail Standard

• Communicate product launch timelines, special pricing calendars, and marketing campaigns.
• Align distributors with pricing guidelines and compliance requirements.
• Distribute and uphold brand assets including the Brand Book, CI guidelines, and store design directives.
• Support annual theme implementation and ensure consistency in visual merchandising (VM) standards.

• Part 3: Product Readiness

• Finalize HS codes and export documentation (invoice, packing list, Form D/E, C/O).
• Coordinate export registration processes as required by local authorities.
• Develop logistics SOPs, defining responsibilities for booking, tracking, and customs clearance.

• Part 4: Store Operations & Customer Experience

• Provide retail operation SOPs for international stores and ensure they are properly translated into English.
• Implement store opening checklists (security, staff readiness, VM setup, and stock levels).
• Create tools to evaluate store performance, including visit checklists and audit forms.

• Part 5: Business Performance Monitoring

• Track distributor sales vs. contract targets and minimum performance commitments.
• Conduct Monthly Business Reviews (MBR) with each distributor to monitor progress and align on future plans.

Qualification

• Education:

• Bachelor’s or Master’s degree in International Business, Business Administration, or related field.

• Experience:

• 5–7 years of experience in international retail operations, wholesale, or distributor management.
• Strong knowledge of export regulations, retail SOPs, and multicultural collaboration.

• Personal Attributes:

• Excellent organizational, negotiation, and stakeholder management skills.
• Proficient in English; additional language skills are a plus.